Ordering and Shipping Explained

Ordering

To enable you complete the purchase we have implemented a very simple ordering process. On the product detail page select the item, the quantity to order and click the “Add to Cart” button. Once added you can continue shopping more items until you are ready to proceed to the checkout page. In the checkout page please sign in to your account for quicker checkout (we recommend registering an account first if you are not yet registered) or just continue without signing in. Select your country and shipping choice, and proceed to payment.

Shipping

We dispatch orders within one to two business days from our warehouse in Jaipur, India. Regular shipping worldwide with India Post Registered Airmail is a flat fee of $4.95 USD per order or Free of Charge for orders over $50 USD (equivalent amount in other currencies as per exchange rate). India Post Registered Airmail is delivered within 10-21 business days. We offer 3-4 business days Express Service Worldwide for a flat fee of $14.95 per order. It is advised to avail the Express Service and for this please order and pay for all items together, so that you can pay the flat fee one time for the entire order. It surely saves money and you get express shipping.

Tracking information will be sent to you shortly after your order is processed. We monitor the status of all dispatched shipments and proactively inform you if there is a delay or other information is needed to complete the delivery. We provide a 100% guarantee for the package delivery.

Guarantee and Returns

We use the most suitable shipping services which provide 100% guaranteed deliveries. Please rest assured that we strive to maintain the highest Western standards of quality and service.

Moreover, we offer a complete guarantee on all the products we sell and our products come with no questions asked returns process. We refund the item’s selling price if for any reason you are not 100% satisfied with your purchase. In case of any defect, damage or loss in transit we will arrange prompt replacement at no additional charge. Please do note that most of our products are handmade and there